What Show Services Are Available at the Rogers Centre Ottawa?
The Rogers Centre Ottawa offers a full range of event support services, including audio-visual production, internet and telecommunications, presentation staging, rigging, electrical services, exhibit logistics, material handling, and booth setup. These services help planners, exhibitors, and presenters deliver seamless events from setup through execution.
What Logistics Should Event Planners Consider for Conference Presentations?
Successful conference presentations require early planning for technology, staging, and event logistics. The Rogers Centre Ottawa recommends considering:
- Internet and Wi-Fi requirements
- Audio-visual equipment needs
- Presentation staging and room layouts
- Lighting and production requirements
- Simultaneous interpretation services
- Rigging for signage, lighting, or theatrical elements
- Electrical power requirements
- Speaker support and presentation management systems
Encore’s onsite team can help planners coordinate these services to ensure presentations run smoothly.
Who Provides Show Services at the Rogers Centre Ottawa?
The Rogers Centre Ottawa works with trusted onsite partners to deliver its show services.
Encore provides audio-visual, technology, staging, rigging, electrical, and presentation support services, while GES manages exhibit services, booth furnishings, material handling, and event logistics. Together, they help ensure events run smoothly from move-in to move-out.
Provided by Encore
Information Technology and Communications Services
Technology and communications requirements at the Rogers Centre Ottawa must be arranged through Encore, our exclusive provider of:
- Internet access (wired and WiFi)
- Telecommunications (telephone and data)
- Local area networking and equipment within the building
- Built-in video broadcast systems
- Built-in projectors and screens
- Computer rental services
For more information, call 613-688-9058 or email RogersCentreOttawa@encoreglobal.com.
Rigging Services
Encore’s qualified technicians and riggers oversee the installation and removal of overhead rigging equipment for specialty lighting, theatrical elements, and other show components. All rigging services, including the installation and removal of temporary event graphics or signage that is affixed to, or hung, from any hard surface at the facility, must be arranged through Encore.
For more information, call 613-688-9058 or email RogersCentreOttawa@encoreglobal.com.
Audio-Visual, Presentation Staging, Lighting, and Simultaneous Interpretation Services
We recommend that all presentation technology requirements be arranged through Encore, our official partner with an onsite office and warehouse at the Rogers Centre Ottawa. Encore provides a full range of presentation technology for Rogers Centre Ottawa’s clients, including:
- Audio-visual services
- Built-in projectors and screens in each room
- Lighting services
- Simultaneous Interpretation services
- Presentation staging services
- Scenery, décor and custom room environments
- Digital services – computers, webcasting, encoding, interactive voting systems, LAN-based presentation management
For more information, call 613-688-9058 or email RogersCentreOttawa@encoreglobal.com.
Electrical Services
Electrical service requirements must be arranged through Encore. Encore will provide safe temporary electrical services for all types of events. Certified electricians will install temporary electrical distribution equipment such as distribution panels, cables, cable mats and covers, and related equipment or products.
The Electrical Safety Authority is authorized by provincial legislation to perform electrical inspections in the Province of Ontario and at the Rogers Centre Ottawa. Electrical inspections are required on all temporary electrical installations at the Centre. All electrical equipment must be approved or certified with a recognized standards label (ie: CSA monogram) before it may be used at the Shaw Centre.
For more information, call 613-688-9058 or email RogersCentreOttawa@encoreglobal.com.
Provided by GES
Show Services
GES is a global, award-winning organization that provides integrated services for face-to-face marketing and brand building events including expositions, conventions, corporate events, meetings, and exhibit programs. Services include the rental, installation, and dismantling of booth and special event furnishings including hard wall panels, pipes, drapes, furniture, carpeting, and accessories. They also offer custom booth fabrication, installation and dismantling services; graphics and banners; exhibit transportation and customs clearance; advanced storage; and many other client driven requirements.
For more information, call 613-315-9690 or email jaholland@ges.com.
Material Handling
Clients, suppliers, and exhibitors who require material handling services, such as motorized or mechanized equipment, must make arrangements with GES. Any material handling that does not pose a risk of damage to the facility and does not require motorized and mechanized equipment will not require coordination with GES.
Material handling involves unloading your materials at the designated unloading zone(s), delivering the materials to your booth or designated Rogers Centre Ottawa location, and returning your materials to the designated loading zone(s) for reloading onto your outbound carrier. In some cases this may include storing your empty containers during the event, returning them for repackaging, and reloading them onto your outbound carrier. Labour, licensed operators, and the appropriate equipment are needed to unload and load your carrier and move materials to your event location safely, and efficiently.
For more information, call 613-315-9690 or email jaholland@ges.com.
Loading Dock
The Rogers Centre Ottawa loading dock is designed to accommodate events of all sizes and make your move-in and move-out straightforward and seamless.
Six Loading Bays
- Four bays with adjustable hydraulic plates accommodate trucks of various heights with or without lift gates.
- A fifth bay is equipped with a hydraulic lift that can be adjusted horizontally to various vehicle heights. Its split plate can also be used to accommodate vans.
- Three bays can accept 53” trailers and two of those can accommodate highway cabs.
- Our sixth bay is a flat area that can accept up to eight passenger vehicles.
- An exhaust hose is equipped in two bays for clients renting the bay using diesel reefer trucks and/or trailers.
- Electrical outlets are also available. One washroom is located on the dock.
Elevators
Two passenger elevators with capacities of 56 people or 9,000lb (4,080kg) can be used for smaller freight.
- Dimensions: 126” (320 cm) high, 75.5” (192 cm) wide, 153” (389 cm) deep
- Door dimensions: 108” (274 cm) high, 53.5” (136 cm) wide
One small freight elevator with a capacity of 20,000lb (9,072kg).
- Dimensions: 119” (302 cm) high, 168” (427 cm) wide, 160” (406 cm) deep
- Door dimensions: 119” (302 cm) high, 173” (439 cm) wide
One large freight elevator with a capacity of 24,000lb (10,886 kg).
- Dimensions: 119” (302 cm) high, 140” (356 cm) wide, 472” (1,199 cm) deep
- Door dimensions: 119” (302 cm) high, 144” (366 cm) wide
